Basic Needs

Bayt Al-Zahra Case Management Program.

Zaman's flagship initiative was established in 1996 after Founder and CEO Najah Bazzy witnessed firsthand the great need within the community. Bayt Al-Zahra (BAZ) Case Management Program provides food, clothing, shelter, case management services, and other forms of emergency relief to female heads of household and their children and recent refugee families. The program serves as the entry point for women and children coming to Zaman living below the poverty line and suffering from abandonment, abuse, disability, divorce, grief, resettlement, neglect, or terminal illness.

As additional community needs evolve, BAZ expands its services to provide more robust humanitarian relief programs for households in urgent and crisis situations. It helps clients stabilize and establish the foundation from which to pursue education, vocational training, and sustainable employment through Zaman’s workforce development program, BOOST.

Social Workers Provide Direct, Holistic Support to Clients

Through a strengths-based case management program, BAZ case managers aim to guide clients to set goals and connect them to a range of benefits to access food, housing, legal aide, health insurance, and childcare. Currently, the program supports client families, hosts seasonal drives; and offers integration support for refugee families. Through relationships with partner organizations throughout the region, BAZ's case management team eliminates barriers and motivates clients to secure all the benefits and services they need to live a more sustainable life.

Women seeking services through Zaman are screened using a self-sufficiency assessment to identify and prioritize their needs. They then collaborate with their BAZ caseworker to design an action plan that removes barriers to success and captures benchmarks. Through regular meetings, Zaman tracks progress in the areas of food security, housing stability, employment/finances, childcare, adult education, healthcare coverage, life skills, mobility/access to transportation, and mental wellness.